How to add Ring Group in Elastix 5
To add Ring Group in Elastix 5
Ring group is a module available on Elastix 5 which lets a group of extensions ring in a simultaneously when there is an incoming call. It can be done by adding a list of extensions to a Ring Group. This article will explain the technique to create a Ring Group on Elastix 5. We have already overed the method to create an extension in Elastix 5 in our previous tutorials.
Adding Ring Group
In order to set ring group, choose Ring Groups option present on the left pane.
Once the Ring Group page appears, click on Add Ring Group button.
Now, enter all the necessary information such as the ring group name and virtual extension number. Also, select the ring strategy.
Once it is done, change the ring time for the ring group. After that, you need to add the extensions to the ring group you are creating.
Also, select the destination if there is no answer to the ring group.
Once all the configuration is done, create the ring group by clicking on OK at the top.
A new ring group has been created.
It was so simple to add the ring group module, isn' t it? Ring group is a cool utility available on Elastix 5 which makes sure that your incoming calls get connected to anyone in your firm without getting lost.
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