How to create Misc Destinations and add it to the IVR in issabel

creating Misc Destinations and add it to the IVR in issabel

Misc Destinations is a module available in issabel for adding miscellaneous destinations that can be used by other modules for routing the incoming calls. This article explains the method to create a Misc Destinations module and the technique to add it to the IVR module in issabel.

To configure

To create Misc Destinations

Open your issabel Dashboard and choose PBX ---> PBX configuration from the left pane of your dashboard. Select Misc Destinations from the listed options.

Add your description for the Misc destination and the number to which you need to create a Misc destination. Once you have configured, click on submit changes and click on the apply config.

A New Misc destination is now added.

The next procedure is to add the Misc Destination to IVR. Choose the IVR option and choose Misc Destination option from the drop down list box for the Timeout Destination field.

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Now, select the newly created Misc Destination.

Finally click Submit and Apply Config.

Now the Misc Destination is added to the IVR.

With this, the method to create Misc Destinations & adding it to the IVR on Issabel comes to an end.