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How to install SugarCRM Community Edition in Linux

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Installation of SugarCRM Community Edition

SugarCRM is a Customer Relationship Management. This guide will help you how to install SugarCRM Community Edition on RedHat and Debian based systems. It is installed on the top of LAMP stack and written in PHP. SugarCRM comes with three editions: Community Edition (free), Professional Edition and Enterprise Edition.

LAMP Stack Installation

Install LAMP stack on respective Linux distributions by using the following commands.

-------------------- On RHEL/CentOS 7 -------------------- 
# yum install httpd mariadb-server mariadb php php-mysql php-pdo php-gd php-mbstring php-imap
-------------------- On RHEL/CentOS 6 and Fedora -------------------- 
# yum install httpd mysql mysql-server php php-mysql php-pdo php-gd php-mbstring php-imap
-------------------- On Fedora 23+ Version -------------------- 
# dnf instll httpd mariadb-server mariadb php php-mysql php-pdo php-gd php-mbstring php-imap
-------------------- On Debian 8/7 and Ubuntu 15.10/15.04 -------------------- 
# apt-get install apache2 mariadb-server mariadb-client php5 php5-mysql libapache2-mod-php5 php5-imap
-------------------- On Debian 6 and Ubuntu 14.10/14.04 -------------------- 
# apt-get instll apache2 mysql-client mysql-server php5 php5-mysql libapache2-mod-php5

For more info about LAMP installation:

https://www.linuxhelp.com/install-lamp-fedora-22/
https://www.linuxhelp.com/lamp-stack-installation-ubuntu-15-10/

Apache2 Installation

Using the following command to install Apache2. 

root@linuxhelp:/home/user1/Downloads# apt-get install apache2
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following extra packages will be installed:
  apache2-data apache2-utils
.
.
.
.
Enabling conf serve-cgi-bin.
Enabling site 000-default.
Processing triggers for systemd (215-17+deb8u3) ...

Now the installation is completed successfully.

To install Php and its dependencies

Execute the following command to install Php and its dependencies.

root@linuxhelp:/home/user1/Downloads# apt-get install php5
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following extra packages will be installed:
  libapache2-mod-php5 libonig2 libqdbm14 php5-cli php5-common php5-json
  php5-readline
Suggested packages:
  php-pear php5-user-cache
.
.
.
php5_invoke: Enable module readline for apache2 SAPI
Processing triggers for libc-bin (2.19-18+deb8u2) ...
Processing triggers for libapache2-mod-php5 (5.6.20+dfsg-0+deb8u1) ...

Now the Php and its dependencies installation is completed successfully.

To install php5-gd, execute the following command.

root@linuxhelp:/home/user1/Downloads# apt-get install php5-gd
Reading package lists... Done
Building dependency tree           
Reading state information... Done
The following NEW packages will be installed:
   php5-gd
0 upgraded, 1 newly installed, 0 to remove and 152 not upgraded.
Need to get 28.8 kB of archives.
.
.
.
Creating config file /etc/php5/mods-available/gd.ini with new version
php5_invoke: Enable module gd for cli SAPI
php5_invoke: Enable module gd for apache2 SAPI
Processing triggers for libapache2-mod-php5 (5.6.20+dfsg-0+deb8u1) ...

Run the following commands to install php5-curl.

root@linuxhelp:/home/user1/Downloads# apt-get install php5-curl
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following extra packages will be installed:
  libcurl3
The following NEW packages will be installed:
  libcurl3 php5-curl
0 upgraded, 2 newly installed, 0 to remove and 152 not upgraded.
Need to get 287 kB of archives.
.
.
php5_invoke: Enable module curl for apache2 SAPI
Processing triggers for libc-bin (2.19-18+deb8u2) ...
Processing triggers for libapache2-mod-php5 (5.6.20+dfsg-0+deb8u1) ...

MySQL Installation

Run the following command to install MySQL.

root@linuxhelp:/home/user1/Downloads# apt-get install mysql-server
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following extra packages will be installed:
  libaio1 libdbd-mysql-perl libdbi-perl libhtml-template-perl libmysqlclient18
  libterm-readkey-perl mysql-client-5.5 mysql-common mysql-server-5.5
  mysql-server-core-5.5
.
.
.
Setting up mysql-server (5.5.49-0+deb8u1) ...
Processing triggers for libc-bin (2.19-18+deb8u2) ...
Processing triggers for systemd (215-17+deb8u3) ...

Once the installation is completed, start MySQL service.

root@linuxhelp:/var/www/html# /etc/init.d/mysql start

First we need to create MySQL database, before the SugarCRM installation. Now login to MySQL database then create the database and the user for SugarCRM installation by running the below commands.

root@linuxhelp:/var/www/html# mysql -p
Enter password: 
Welcome to the MySQL monitor.  Commands end with   or g.
Your MySQL connection id is 43
Server version: 5.5.49-0+deb8u1 (Debian)

Copyright (c) 2000, 2016, Oracle and/or its affiliates. All rights reserved.

Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Type ' help '  or ' h'  for help. Type ' c'  to clear the current input statement.

mysql>  create database crm1 
Query OK, 1 row affected (0.00 sec)

mysql>  exit
Bye
root@linuxhelp:/var/www/html#

Now open /etc/php5/apache2/php.ini configuration file and make the following changes.

root@linuxhelp:/var/www/html# nano /etc/php5/apache2/php.ini
upload_max_filesize = 20M

Now move to Download directory by using “ cd” command.



root@linuxhelp ~# cd /home/user1/Downloads

Install SugarCRM and grab the latest version on your system by executing the following command.

root@linuxhelp:/home/user1/Downloads# wget http://liquidtelecom.dl.sourceforge.net/project/sugarcrm/1%20-%20SugarCRM%206.5.X/SugarCommunityEdition-6.5.X/SugarCE-6.5.23.zip
--2016-05-07 20:50:38--  http://liquidtelecom.dl.sourceforge.net/project/sugarcrm/1%20-%20SugarCRM%206.5.X/SugarCommunityEdition-6.5.X/SugarCE-6.5.23.zip
Resolving liquidtelecom.dl.sourceforge.net (liquidtelecom.dl.sourceforge.net)... 197.155.77.8
Connecting to liquidtelecom.dl.sourceforge.net (liquidtelecom.dl.sourceforge.net)|197.155.77.8|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 22095458 (21M) [application/octet-stream]
Saving to: ‘ SugarCE-6.5.23.zip’ 

SugarCE-6.5.23.zip  100%[=====================> ]  21.07M   558KB/s   in 44s    

2016-05-07 20:51:23 (493 KB/s) - ‘ SugarCE-6.5.23.zip’  saved [22095458/22095458]

Now extract the archive and copy the configuration files to our webserver document root.

root@linuxhelp:/home/user1/ Downloads# unzip SugarCE-6.5.22.zip 
 root@linuxhelp:/home/user1/ Downloads# cp -rf SugarCE-Full-6.5.22/* /var/www/html/

Then set execute permission to that html directory using chmod command and change owner permission also.

Now change the directory to /var/www/html and then modify the permissions for the below directories, files to grant Apache with write permissions. 

root@linuxhelp:/var/www/html# chmod -R 755 /var/www/html/

After that restart Apache and mysql service.

Next open a browser from a remote location in our LAN and then navigate to the IP Address of the machine running LAMP. Now click Next after selecting the installation language.0

http://< ip or domain> /install.php

sugarcrm

After a series of system checking, click Next to continue.

system_checking

In this screen, accept the license and click Next.

license

Now check the installer which will redirect to SugarCRM Installation. Choose Custom Install then click Next.

installation_options

For SugarCRM internal database, Choose MySQL and click Next to proceed further.

database

After the database configuration, the screen will appear to proceed MySQL database setup. The values created earlier for SugarCRM MySQL database should be entered in these fields and click Next when finished.

Database Name: crm1
Host name: localhost
Database Administrator Username: root
Database Admin Password: password
Sugar Database Username: Same as Admin User
Populate Database with Demo Data: no

configuration

A notification will prompt to verify DB Credentials if the database is already created and click the Accept button for further process.


notification

On next page installer will ask the name for the system and URL of Sugar instance. Choose a descriptive name for SugarCRM system and leave the URL value as default then enter a Admin username and password for SugarCRM.

site_configuration

Atlast click the Install button to review the SugarCRM configurations and confirm its settings.

install

After the installation, click Next button .

setup

Here we can choose to register the software and fill the required fields then press Submit. Now Login window will appear after that click Next.

product_registration

Here login with the credentials and proceed by personalizing SugarCMS with a logo, local settings, mail settings and your personal information.

final_setup

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Frequently asked questions ( 5 )

Q

How to configure in the server to receive mails from other smtp server?

A

Under admin settings you will have email configuration

Q

Please let me know the best alternative with same kinda features

A

Suite CRM

Q

When accessing my web URL the browser shows "Forbidden error"

A

Make sure you have provided executable permission for your index.php

Q

How do I create a note on a record?

A

Creating a note (or call log, or email, or any action history record) amounts to creating an action record with its association type set to the module name and the association ID to the ID of the record to which you'll be attaching the action history item. Note, the actionDescription attribute controls the content of the action record.

Q

What are the requirements of Sugar CRm in Ubuntu?

A

SugarCRM requires a LAMP server for its installation as a pre-requisites. Run the following command to install the required packages to setup the LAMP Server:

# apt-get install lamp-server^

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