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How To Configure knowledge and KB - Categories In Suite CRM

How To Configure knowledge and KB - Categories In Suite CRM.

Process

Enter into the KB categories module Create a new KB categories module Enter the Name and description The KB categories module is created successfully Enter into the knowledge Base module

Create a new knowledge Base module Enter the title and article details of the knowledge Base module The knowledge Base module has created successfully You can view the KB categories module Now select the knowledge module through the KB categories module You can view the knowledge module from KB categories module

With this,the method to create knowledge and KB - Categories In Suite CRM comes to end

Tag : SuiteCRM
FAQ
Q
What are the features of the Contacts module in Suite CRM?
A
Contact is an individual who is typically associated with an Account and Opportunity. This module allows you to manage all contacts.
Q
What are the features of the Location module in Suite CRM?
A
The Locations module is used to capture the venue/site information where events are held.
Q
What are the modules that available in Suite CRM?
A
Accounts module
Bugs module
Calendar module
Calls module
etc..
Q
What is the use of Suite CRM?
A
SuiteCRM is a free and open-source customer relationship management (CRM) solution that gives users highly actionable insights on which to base critical business decisions, actions, and strategies.
Q
What is the use of Knowledgebase module in Suite CRM?
A
The knowledgebase can be used as a structured repository of solutions coming Appeals. When a new treatment is entered into the system, the system compares the topic of the new treatment with the topics and contents of the existing Knowledge Base articles and automatically suggests options for suitable articles, which makes it possible to speed up the search for an answer to the received treatment.