How to create extension in Elastix 5

To create extension in Elastix 5

Elastix 5 is a recent version of the most sought after unified communication server. It features the secure 3CX telephony engine. It is essential to assign extension for each and every telephone device available on Elastix. Extensions enables the users to manage multiple calls within the same lines. In this tutorial, you will learn the method to create an extension on the Elastix 5 application.

To create Extension

Once you have opened your Elastix application, click on Extensions option present in the left pane and then select Add to create a new extension.

In the next page, enter all the user information and authentication details.



Once the general information is given, configure Voicemail option.

Once it is done, configure the Forwarding Rules by setting up your internal and external calls.

Now, you can add greeting audio for the extension.

Once it is done,choose the Phone Provisioning option and add your phones.

Then select call control and configure access as follows.

Once it is done, add speed dials and shared parking under the Busy Lamp Fields(BLF) option.

Now, configure restrictions and other options as follows.


Once it is done, configure the rights for the extension.

Finally, choose the Integration option and configure it as well.

A new extension has been created.

It was very simple to create an extension, wasn' t it? Creating extensions will simplify your Elastix connectivity. Stay connected with us for more articles on Elastix 5.

Tag : Elastix
FAQ
Q
How Can I upgrade the individual modules in Freepbx in Elastixs?
A
Yes, these are within the Freepbx framework. For instance, say you are on Freepbx 2.8.1.4 and there are updates to the Core and say the Queues Module, you can generally upgrade these safely. However if you see that there is a 2.9 upgrade tool, don't use this. Wait for Elastix to release Freepbx 2.9.
Q
How I need to perform a remote update as the client is in the next State or Country?
A
Still perform an image backup. Get the client to pickup a external hard drive and send him a copy of say Clonezilla and a step by step guide to performing a backup. I have done this on a couple of occasions (for new clients with existing Elastix system) and they either got a local IT guy to follow instructions or as most with any basic sense, they can do it themselves.
Q
where the back up will be saved in Elastix?
A
After creating a backup file that displays in dashboard and you have to download for future use
Q
How to have a backup Inbound SIP, possible?
A
You would have to get with your SIP provider to provide a call-forward for the number, to a second number on a second SIP.
Q
What format it gets downloaded in Elastix?
A
It will gets downloaded as a tar file in the elastix.